Software for Needlework, Quilting, Knit & Crochet, Sewing, Rubber Stamp and Scrapbooking


Inventories
Thread Companies
Fabric Inventory
Tool Inventory
Patterns/Books/Magazines
Personal Project Diary
Personal Address Book
Classes Taken


Program Screen Pictures

Where to Buy-Shops
Order on-line NOW
Order Form

Program Updates/Upgrades

Questions & Answers (FAQ)
Technical Support

Program Registration

Home Page







 


Frequently Asked Questions

Last Updated April 21, 2008

If your question isn't answered below, please click on Support Form above.

Version 2.6 is our most recent version
If you don't have version 2.6 -
Click Here

 

Questions - General:

How do I know what version I have?
How do I move my program icon to my Desktop?
Can I add threads to the pre-listed thread lists?
Can I change my column widths for the fields?
Can I Sort my information by a different column other than the first?
Can I Search using more than one field and multiple criteria in each field?
When viewing the screen pictures on the web site they're fuzzy and unclear - how can
I view the screen images more clearly?
 
Do you have a Mac version available?
Can I register my software program via e-mail?
What other software programs do you have?
What does the Version 2.6 Upgrade include?
I have version 2.0 - How do I Upgrade to Version 2.6 & what does it include?
I have version 2.5 - How do I Upgrade to Version 2.6 & what does it include?
 
I have version 1.0 or 1.2 - How do I Upgrade to Version 2.6?
I have version 1.0 - Are there any Free Updates?
 
When I install an Upgrade, what happens to my personal information?

Known Version 2.5 Problem/Bug & FIX

 

QUESTION: How do I know what version I have?
ANSWER:

Open the program. Click on Quilter on the left side of the screen. On the right side will be the Opening Quilter screen. The version number is in the lower left corner (right side of screen).

 

QUESTION: How do I move my program icon to my Desktop?
ANSWER: Your program icon is; a group of Colored Folders and the icon wording is; Organizing Software.

From Start, go up to Programs, then to LNS Software and locate the Colored Folders icon. Click on the icon, but do not let up on the left mouse button. Hold down your left mouse button while you drag the icon over onto your Desktop.

HINT You can drag and drop the icon anywhere on your Desktop

If you let up on your mouse button the program will start. If it opens, close it and try again. If you've never dragged and dropped an icon onto your Desktop before this may be a little tricky - just keep trying and you'll get it.

 

QUESTION: Can I add threads to the pre-listed thread lists?
ANSWER:

I'm sorry but at this time you can not add to the pre-listed thread lists. Any threads that you have that are not pre-listed can be added in the Tool Inventory screen. In the Tool Inventory screen you can add your own Types. A new Type might be for example, Thread-XYZ. By creating this new Type, all your Thread-XYZ will group together. Also, using the search feature you can get just an inventory of your Thread-XYZ.

I periodically update the pre-listed thread lists. Please check back for any available thread updates.

 

QUESTION: Can I change my column widths?
ANSWER:

Yes you can change your column widths in each screen.

Move your mouse to the right side of any column heading until you get the Horizontal double-sided arrow symbol. Holding down the left button on your mouse, drag the side of column to the desired width.

Double clicking your mouse, when you see the arrow symbol, will increase the column width to the maximum width.

HINT The column widths you set will be the column widths on your printed reports. The program will memorize the column widths you set in each screen.

 

QUESTION: Can I Sort my information by a different column other than the first?
ANSWER:

Yes, you can sort your information by any column you want.

By default the program automatically sorts by the first column, then left to right in each section.

To change how your information is sorted, double click on any column heading above your personal entries (right side of screen) and your information will sort alphabetically/numerically by the column you selected. If you double click again on the same column heading, the sort will reverse back.

Your information will print the way you have it sorted.

 

QUESTION: When viewing the screen pictures on the web site they're fuzzy and unclear - how can
I view the screen images more clearly?
ANSWER:

When viewing a screen picture, if you slowly move your mouse pointer around the screen (I usually move it to the lower right hand corner) a small window appears (a square with an arrow pointing out of each corner). Be patient, sometimes it takes a few seconds for this small window to appear. Clicking on this icon allows you to enlarge the picture to actual size. You can also print the screen pictures and they are clear.

QUESTION: Do you have a Mac version available?
ANSWER: At this time, our program is only available for IBM and compatible computers using Windows 95 and later.

This information was provided by a MAC user who is using our program:
She is running our program on a 266 iMac. She opened her Virtual PC program (which came with her iMac) and installed the program. She also needed to increase her RAM from 32mb to 64mb to run the program.

We realize that Ideally MAC users would like a MAC version, so we are trying to find a programmer to do the job!

 

QUESTION: Can I register my software program via e-mail?
ANSWER: Yes, Simply click on Registration below, fill out the form and send to us!

Registration

 

QUESTION: What other software programs do you have?
ANSWER: Yes, we also have programs for Needleworkers, Knitters & Crocheters, People Who Sew, Rubber Stampers and Scrapbooking.

Look for more programs coming soon!

 

QUESTION: Will your program run on Windows Vista?
ANSWER:

Yes, the Needleworker will install and run on Windows Vista

 

QUESTION: I'm having trouble getting the HELP section to work - is there a fix?
ANSWER:

MS Windows has fixed this problem with the HELP not working with Vista. Here's the link to click on:
Windows Help can't display

Then click on the link under Introduction. Then click on Continue in Validation Required area. Then follow the ensuing instructions

 

QUESTION: How do I move around in the program?
ANSWER: On the left-hand side of the screen, you'll see Applications. Click on the Plus (+) to the left of Applications. Under Applications, you'll now see the Quilter folder.

Click on the "+" to the left of the Quilter Folder. Two Folders appear; Inventories and Personal. Each of these folders also has "+" on the left side. These are all sections/screens.

Click on the "+" to the left of Inventories folder. Three more folders appear; Threads & Inventory, Fabric Inventory and Tool Inventory. These are all sections/screens.

Click on the "+" to the left of the Personal folder. Three more folders appear; Diary, Patterns/Books/Magazines and Classes. These are all sections/screens.

Click on any section/screen name or icon to enter a specific section/screen.

Click on either the wording or the icon to activate the Address Book section/screen.

NOTE When you enter a screen, your entries will list on the right side of the screen.

If you've just purchased the program, the right side of the screen will be blank.


QUESTION: How can I speed up entering many magazines or similar items?
ANSWER:

Click on an existing entry and select Edit. Click on the "Save As" Box at the bottom of the Edit window, edit the information you want and click on OK. This will add a new entry with minimal time and typing.

 

QUESTION: How can I get a Report of just my personal thread inventories?
ANSWER:

Select the Threads & Inventory Screen. Then click only on a Thread Company and not any Thread Types. Select the Print Option. Your report will only print your personal inventory of threads by thread type for the company you selected.

 

QUESTION: Can I print just specific entries without printing my entire inventory?
ANSWER:

Yes, before entering the Print window...

From your personal data you can click/hi-light an existing entry or entries (horizontally) with your mouse. When you do this, the entry or entries will be selected/hi-lighted.

To select multiple entries in a continual list: hi-light an entry and hold down the Shift key while pressing the Down or Up Arrow key until the desired entries are selected.

To select multiple entries not in order: hi-light an entry and hold down the Control button while click on the desired entries.

Now, click on the Print icon and enter the Print window. Click on the box directly to the left of the Print Selected Items Only. This box should now be checked. When you Print, only the entries you pre-selected/hi-lighted will print.

 

QUESTION: Can I import my inventory reports into my Hand-Held Device?
ANSWER:

Yes, if your hand-held device supports MS programs.

In the print window you now have the option to print using MS Excel. Choose this option and when you report pastes into Excel, use the Save As feature and save the report on your hard drive. For example, if it's your Fabric inventory report, save the report as Fabric.xls. You can then copy this file to your Hand-Held Device. MS Excel is a spreadsheet format that most Hand-Held Devices can read.

QUESTION: How can I create a report with dollar ($) totals for insurance purposes?
ANSWER:

When entering your item costs in the Cost field, enter only a number. Don't enter a $ or anything other than the cost. For example enter 1.50, not $1.50.

Choose the Print option. In the print window choose MS Excel as your Print Option. When the report pastes into Excel, you'll see that one of the columns contains your costs.

First hi-light the entire cost column. You can do this by clicking on the column heading. For example, the columns are lettered A,B,C etc. If your Cost column is "F", then click on "F" and the entire "F" column will hi-light.

Now click on Format, then Cells, then Currency and click on OK.

You can Sum your costs by clicking once on the first (top) cost cell (box) so that the box has a bold out-line, then hold down your Shift Key while pressing the Down Arrow Key until everything in the column is hi-lighted. Hi-light one cell (box) below your last cost. When you let go of the Shift & Down Arrow keys the cost column should be hi-lighted one cell below your last cost. Now click on the Auto Sum Key. It should be across the top of the screen and looks like a greek letter for E.

If you place your mouse pointer on any of the Keys across the top of the screen you'll get a word description for each key.

This example will apply to all your screens as far as getting costs.

QUESTION: When viewing images inside the program, they're too big & overlay the screen- Can I fix this?
ANSWER:

Yes, this can be changed/fixed and here's how...

When you click on the "View Picture" icon your Image Viewer opens and you'll see the picture you attached to the entry. The first time you view a picture associated to an entry the Image Viewer window will probably be much too large, overlay the screen and all your entries.

I suggest re-sizing the Image Viewer window so that it fits in the lower left hand corner of the program's screen. This area is blank on your screen. This way you can see both the picture and entry. Once you re-size your Image Viewer window, this new size will be memorized. So the next time you open a picture the Image Viewer will open in the same size and position as before.


QUESTION:
What does the version 2.6 Upgrade include?
ANSWER:
The Version 2.6 upgrade includes the following new thread companies, features and is for Windows™ 95 and later:
  • JL Walsh
  • Mulberry Silk
  • Renaissance Threads
  • Robison-Anton Threads
  • Superior Threads

To view a complete list of participating Thread companies click here

  • Scan-In Pictures of projects, threads and patterns and more!
  • Search through all companies & all threads for colors!
  • Associate Notes from Word for more specific details
  • New print-preview feature
  • Create your own Reports! Select which columns you want to print, change font & paper sizes and more.
  • Print reports in MS Excel and to a file
  • MS Excel reports can be imported into your Palm
  • Change column widths and have the program memorize your changes
  • New Fields in every screen
  • Hot link to web sites and e-mail addresses
  • added auto-install of program
  • added un-install feature

QUESTION:
I have version 1.0 or 1.2 - How do I upgrade to version 2.6?
ANSWER:
  1. If you purchased version 1 or 1.2 within the last 90 days you are eligible to receive the upgrade for Free!

    In order to receive this Upgrade to version 2.6 for Free...

    * You MUST provide a dated copy of your purchase receipt
    * You must download the upgrade from our web site.

    NOTE: The free upgrade form is only for version 1 or 1.2 users. If you have version 2.0-2.5, you do not need to fill out a Free Upgrade Form. If you have version 2-2.5 click here.

    Click here for Free Upgrade Form

  2. If you've had the program longer that 90 days, the upgrade cost is $12.50

Click here to Order Version 2.6 Upgrade Right Now On-line

OR

Click here to Print Version 2.6 Upgrade Form

 

QUESTION: I have version 2.0 - How do I Upgrade to version 2.6 & what does it include?
ANSWER: The Version 2.6 upgrade is free to version 2.0-2.5 users.

The Version 2.6 Upgrade includes:
  • New print-preview feature
  • When using Backup feature, if your backup information exceeds one disk the Backup will ask for another disk
  • Print reports in MS Excel and to a file
  • MS Excel reports can be imported into your Palm
  • Sorting of entries on page improved
  • Hot link to web sites and e-mail addresses
  • added auto-install of program
  • added un-install feature

Click here to download the Free version 2.6 upgrade
(file name: Q2_26u.exe)

The downloaded Quilt version 2.6 upgrade file name is: Q2_26u.exe.

After downloading, locate the file on your hard drive and double click on the file to install.

In order to successfully install this upgrade you must know where your version 2.0 is installed on your computer.

CAUTION: This upgrade is Free only for version 2.0-2.5 users. If you don't have version 2.0-2.5 installed on your computer, the version 2.6 upgrade will not install.


QUESTION: I have version 2.5 - How do I Upgrade to version 2.6 & what does it include?
ANSWER: The Version 2.6 upgrade is Free to version 2.0-2.5 users.

This upgrade fixes a problem with the program's Backup feature.
Click here for more information

The downloaded Quilt version 2.6 upgrade file name is: Q2_26u.exe.

After downloading, locate the file on your hard drive and double click on the file to install.

In order to successfully install this upgrade you must know where your version 2.5 is installed on your computer.

CAUTION: This upgrade is Free only for version 2.0-2.5 users. If you don't have version 2.0-2.5 installed on your computer, the version 2.6 upgrade will not install.

Click here to download the Free version 2.6 upgrade
(file name: Q2_26u.exe)

QUESTION: When I install an Upgrade, what happens to my personal information?
ANSWER:

The Upgrade will transfer your personal data into the new version.

 

PROBLEM/BUG and FIX:

This is a known problem/bug for version 2.5 users only and is only associated with using the Backup feature from inside the program.

This version 2.6 Upgrade fixes the problem with the program's Backup feature.

Click here to download the version 2.6 upgrade
(file name: Q2_26u.exe)

The downloaded Quilt version 2.6 upgrade file name is: Q2_26u.exe.

After downloading, locate the file on your hard drive and double click on the file to install.

In order to successfully install this upgrade you must know where your version 2.5 is installed on your computer.

If you've already done a backup from inside the program and your data is gone:

Don't worry or panic, your data isn't actually gone, it just seems that way because you can't see it.

Don't do a second backup!

If you do a backup and your data is gone do this...

Close the program.

Using either My Computer or Windows Explorer, copy the contents of your backup to the C:\program files\LNS Software\data\quilt directory.

Open the program. Your data should be there.

If your question isn't answered here, you may submit a question through our Support Form

We welcome and encourage your suggestions and ideas!

Please E-mail me at: Laura@LNS-software.com

Order Software On-line



[Technical Support] [Registration] [Home Page]

To learn more about Organized Expressions for Quilters, please choose from the topics below:
[Quilting Home] [ Inventories] [Thread Companies] [Fabric Inventory]
[Tool Inventory] [Personal Diary] [Patterns/Books/Magazines]
[Address Book] [Classes Taken] [Questions & Answers]


LNS Software Solutions, LLC
10216 SE 256th St. #321
Kent, WA 98030


Voice: (253) 850-2457
Fax: (253) 850-7652

For questions, inquires or suggestions please e-mail us at: Laura@LNS-software.com




Web site © 1998-2008 by LNS Software Solutions, LLC. Copying of the software is strictly forbidden and illegal.