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Frequently Asked Questions
Last Updated April 21, 2008
If your question
isn't answered below, please click on Support Form above.
Version 2.6 is our most recent
version
If you don't have version 2.6 - Click
Here
| QUESTION: |
How
do I know what version I have? |
| ANSWER: |
Open the program.
Click on Quilter on the left side of the screen. On the right
side will be the Opening Quilter screen. The version number
is in the lower left corner (right side of screen).
|
| QUESTION: |
How
do I move my program icon to my Desktop? |
| ANSWER: |
Your
program icon is; a group of Colored Folders and the icon wording
is; Organizing Software.
From Start, go up
to Programs, then to LNS Software and locate the Colored Folders
icon. Click on the icon, but do not let up on the left mouse
button. Hold down your left mouse button while you drag the
icon over onto your Desktop.
HINT You can drag
and drop the icon anywhere on your Desktop
If you let up on
your mouse button the program will start. If it opens, close
it and try again. If you've never dragged and dropped an icon
onto your Desktop before this may be a little tricky - just
keep trying and you'll get it.
|
| QUESTION: |
Can
I add threads to the pre-listed thread lists? |
| ANSWER: |
I'm sorry but at
this time you can not add to the pre-listed thread lists. Any
threads that you have that are not pre-listed can be added in
the Tool Inventory screen. In the Tool Inventory screen you
can add your own Types. A new Type might be for example, Thread-XYZ.
By creating this new Type, all your Thread-XYZ will group together.
Also, using the search feature you can get just an inventory
of your Thread-XYZ.
I periodically update
the pre-listed thread lists. Please check back for any available
thread updates.
|
| QUESTION: |
Can
I change my column widths? |
| ANSWER: |
Yes you can change
your column widths in each screen.
Move your mouse to
the right side of any column heading until you get the Horizontal
double-sided arrow symbol. Holding down the left button on your
mouse, drag the side of column to the desired width.
Double clicking your
mouse, when you see the arrow symbol, will increase the column
width to the maximum width.
HINT The column
widths you set will be the column widths on your printed reports.
The program will memorize the column widths you set in each
screen.
|
| QUESTION: |
Can
I Sort my information by a different column other than the first? |
| ANSWER: |
Yes, you can sort
your information by any column you want.
By default the program
automatically sorts by the first column, then left to right
in each section.
To change how your
information is sorted, double click on any column heading above
your personal entries (right side of screen) and your information
will sort alphabetically/numerically by the column you selected.
If you double click again on the same column heading, the sort
will reverse back.
Your information
will print the way you have it sorted.
|
| QUESTION: |
When
viewing the screen pictures on the web site
they're fuzzy and unclear - how can
I view the screen images more clearly? |
| ANSWER: |
When viewing a screen
picture, if you slowly move your mouse pointer around the screen
(I usually move it to the lower right hand corner) a small window
appears (a square with an arrow pointing out of each corner).
Be patient, sometimes it takes a few seconds for this small
window to appear. Clicking on this icon allows you to enlarge
the picture to actual size. You can also print the screen pictures
and they are clear.
|
| QUESTION: |
Do
you have a Mac version available? |
| ANSWER: |
At this
time, our program is only available for IBM and compatible computers
using Windows 95 and later.
This information
was provided by a MAC user who is using our program:
She is running our program on a 266 iMac. She opened her Virtual
PC program (which came with her iMac) and installed the program.
She also needed to increase her RAM from 32mb to 64mb to run
the program.
We realize that Ideally
MAC users would like a MAC version, so we are trying to find
a programmer to do the job!
|
| QUESTION: |
Can
I register my software program via e-mail? |
| ANSWER: |
Yes, Simply
click on Registration below, fill out the form and send to us!
Registration
|
| QUESTION: |
Will
your program run on Windows Vista? |
| ANSWER: |
Yes, the Needleworker
will install and run on Windows Vista
|
| QUESTION: |
I'm
having trouble getting the HELP section to work - is there a fix? |
| ANSWER: |
MS Windows has fixed
this problem with the HELP not working with Vista. Here's the
link to click on:
Windows Help
can't display
Then click on the
link under Introduction. Then click on Continue in Validation
Required area. Then follow the ensuing instructions
|
| QUESTION: |
How do I move around in the program? |
| ANSWER: |
On the
left-hand side of the screen, you'll see Applications. Click on
the Plus (+) to the left of Applications. Under Applications,
you'll now see the Quilter folder.
Click on the "+" to the left of the Quilter Folder.
Two Folders appear; Inventories and Personal. Each of these folders
also has "+" on the left side. These are all sections/screens.
Click on the "+"
to the left of Inventories folder. Three more folders appear;
Threads & Inventory, Fabric Inventory and Tool Inventory.
These are all sections/screens.
Click on the "+"
to the left of the Personal folder. Three more folders appear;
Diary, Patterns/Books/Magazines and Classes. These are all sections/screens.
Click on any section/screen
name or icon to enter a specific section/screen.
Click on either the
wording or the icon to activate the Address Book section/screen.
NOTE When
you enter a screen, your entries will list on the right side
of the screen.
If you've just purchased
the program, the right side of the screen will be blank.
|
| QUESTION: |
How can I speed up entering many magazines or similar items? |
| ANSWER: |
Click on an existing
entry and select Edit. Click on the "Save As" Box
at the bottom of the Edit window, edit the information you want
and click on OK. This will add a new entry with minimal time
and typing.
|
| QUESTION: |
How
can I get a Report of just my personal thread inventories? |
| ANSWER: |
Select the Threads
& Inventory Screen. Then click only on a Thread Company
and not any Thread Types. Select the Print Option. Your report
will only print your personal inventory of threads by thread
type for the company you selected.
|
| QUESTION: |
Can
I print just specific entries without printing my entire inventory? |
| ANSWER: |
Yes, before entering
the Print window...
From your personal
data you can click/hi-light an existing entry or entries (horizontally)
with your mouse. When you do this, the entry or entries will
be selected/hi-lighted.
To select multiple
entries in a continual list: hi-light an entry and hold
down the Shift key while pressing the Down or Up Arrow key until
the desired entries are selected.
To select multiple
entries not in order: hi-light an entry and hold down the
Control button while click on the desired entries.
Now, click on the
Print icon and enter the Print window. Click on the box directly
to the left of the Print Selected Items Only. This box should
now be checked. When you Print, only the entries you pre-selected/hi-lighted
will print.
|
| QUESTION: |
Can I import my inventory reports into my Hand-Held Device? |
| ANSWER: |
Yes, if your hand-held
device supports MS programs.
In the print window
you now have the option to print using MS Excel. Choose this
option and when you report pastes into Excel, use the Save As
feature and save the report on your hard drive. For example,
if it's your Fabric inventory report, save the report as Fabric.xls.
You can then copy this file to your Hand-Held Device. MS Excel
is a spreadsheet format that most Hand-Held Devices can read.
|
| QUESTION: |
How
can I create a report with dollar ($) totals for insurance purposes? |
| ANSWER: |
When entering your
item costs in the Cost field, enter only a number. Don't
enter a $ or anything other than the cost. For example enter
1.50, not $1.50.
Choose the Print
option. In the print window choose MS Excel as your Print Option.
When the report pastes into Excel, you'll see that one of the
columns contains your costs.
First hi-light the
entire cost column. You can do this by clicking on the column
heading. For example, the columns are lettered A,B,C etc. If
your Cost column is "F", then click on "F"
and the entire "F" column will hi-light.
Now click on Format,
then Cells, then Currency and click on OK.
You can Sum your
costs by clicking once on the first (top) cost cell (box) so
that the box has a bold out-line, then hold down your Shift
Key while pressing the Down Arrow Key until everything in the
column is hi-lighted. Hi-light one cell (box) below your last
cost. When you let go of the Shift & Down Arrow keys the
cost column should be hi-lighted one cell below your last cost.
Now click on the Auto Sum Key. It should be across the top of
the screen and looks like a greek letter for E.
If you place your
mouse pointer on any of the Keys across the top of the screen
you'll get a word description for each key.
This example will
apply to all your screens as far as getting costs.
|
| QUESTION: |
When
viewing images inside the program, they're too big & overlay
the screen- Can I fix this? |
| ANSWER: |
Yes, this can be
changed/fixed and here's how...
When you click on the "View Picture" icon your Image
Viewer opens and you'll see the picture you attached to the
entry. The first time you view a picture associated to an entry
the Image Viewer window will probably be much too large, overlay
the screen and all your entries.
I suggest re-sizing
the Image Viewer window so that it fits in the lower left hand
corner of the program's screen. This area is blank on your screen.
This way you can see both the picture and entry. Once you re-size
your Image Viewer window, this new size will be memorized. So
the next time you open a picture the Image Viewer will open
in the same size and position as before.
|
|
|
What
does the version 2.6 Upgrade include? |
|
ANSWER:
|
The
Version 2.6 upgrade includes the following new thread companies,
features and is for Windows™ 95 and later:
- JL Walsh
- Mulberry Silk
- Renaissance Threads
- Robison-Anton
Threads
- Superior Threads
To
view a complete list of participating Thread companies click
here
- Scan-In Pictures
of projects, threads and patterns and more!
- Search through
all companies & all threads for colors!
- Associate Notes
from Word for more specific details
- New print-preview
feature
- Create your own
Reports! Select which columns you want to print, change font
& paper sizes and more.
- Print reports
in MS Excel and to a file
- MS Excel reports
can be imported into your Palm
- Change column
widths and have the program memorize your changes
- New Fields in
every screen
- Hot link to web
sites and e-mail addresses
- added auto-install
of program
- added un-install
feature
|
|
|
I
have version 1.0 or 1.2 - How do I upgrade to version 2.6? |
| ANSWER: |
- If you purchased
version 1 or 1.2 within the last 90 days you are eligible
to receive the upgrade for Free!
In order to
receive this Upgrade to version 2.6 for Free...
* You MUST provide
a dated copy of your purchase receipt
* You must download the upgrade from our web site.
NOTE:
The free upgrade form is only for version 1 or 1.2 users.
If you have version 2.0-2.5, you do not need to fill out
a Free Upgrade Form. If you have version 2-2.5 click
here.
Click here for Free Upgrade Form
- If you've had
the program longer that 90 days, the upgrade cost is $12.50
Click here
to Order Version 2.6 Upgrade Right Now On-line
OR
Click here to Print Version 2.6 Upgrade
Form
|
| QUESTION: |
I
have version 2.0 - How do I Upgrade to version 2.6 & what
does it include? |
| ANSWER: |
The
Version 2.6 upgrade is free to version 2.0-2.5 users.
The Version
2.6 Upgrade includes:
- New print-preview
feature
- When using Backup
feature, if your backup information exceeds one disk the Backup
will ask for another disk
- Print reports
in MS Excel and to a file
- MS Excel reports
can be imported into your Palm
- Sorting of entries
on page improved
- Hot link to web
sites and e-mail addresses
- added auto-install
of program
- added un-install
feature
Click here to download the Free
version 2.6 upgrade
(file name: Q2_26u.exe)
The downloaded Quilt
version 2.6 upgrade file name is: Q2_26u.exe.
After downloading, locate the file on your hard drive and double
click on the file to install.
In order to successfully install this upgrade you must know
where your version 2.0 is installed on your computer.
CAUTION:
This upgrade is Free only for version 2.0-2.5 users. If you
don't have version 2.0-2.5 installed on your computer, the version
2.6 upgrade will not install.
|
| QUESTION: |
I
have version 2.5 - How do I Upgrade to version 2.6 & what
does it include? |
| ANSWER: |
The
Version 2.6 upgrade is Free to version 2.0-2.5 users.
This upgrade
fixes a problem with the program's Backup feature.
Click
here for more information
The downloaded Quilt
version 2.6 upgrade file name is: Q2_26u.exe.
After downloading, locate the file on your hard drive and double
click on the file to install.
In order to successfully install this upgrade you must know
where your version 2.5 is installed on your computer.
CAUTION:
This upgrade is Free only for version 2.0-2.5 users. If you
don't have version 2.0-2.5 installed on your computer, the version
2.6 upgrade will not install.
Click here to download the Free
version 2.6 upgrade
(file name: Q2_26u.exe)
|
| QUESTION: |
When
I install an Upgrade, what happens to my personal information? |
| ANSWER: |
The Upgrade will
transfer your personal data into the new version.
|
|
|
This is a known
problem/bug for version 2.5 users only and is only associated
with using the Backup feature from inside the program.
This
version 2.6 Upgrade fixes the problem with the program's Backup
feature.
Click here to download the version
2.6 upgrade
(file name: Q2_26u.exe)
The downloaded Quilt
version 2.6 upgrade file name is: Q2_26u.exe.
After downloading, locate the file on your hard drive and double
click on the file to install.
In order to successfully install this upgrade you must know
where your version 2.5 is installed on your computer.
If
you've already done a backup from inside the program and your
data is gone:
Don't worry or
panic, your data isn't actually gone, it just seems that way
because you can't see it.
Don't do a
second backup!
If you do a
backup and your data is gone do this...
Close the program.
Using either My Computer
or Windows Explorer, copy the contents of your backup to the
C:\program files\LNS Software\data\quilt directory.
Open the program.
Your data should be there.
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If your
question isn't answered here, you may submit a question through our Support
Form
We welcome and encourage
your suggestions and ideas!
Please E-mail me at: Laura@LNS-software.com
Order
Software On-line
LNS Software Solutions, LLC
10216 SE 256th St. #321
Kent, WA 98030
Voice: (253) 850-2457
Fax: (253) 850-7652
For questions, inquires
or suggestions please e-mail us at: Laura@LNS-software.com

Web site © 1998-2008 by LNS Software Solutions,
LLC. Copying of the software is strictly forbidden and illegal.
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