Software for Needlework, Quilting, Knitting & Crocheting, Sewing, and Rubber Stamping


Thread Inventory
Thread Companies
Thread Conversions
Thread Dictionary

Bead Inventory

Additional/Tool Inventory
Charts/Books/Magazines
Personal Project Diary
Personal Address Book
Classes Taken

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Frequently Asked Questions

Last Updated April 21, 2008

Support Form

If your question isn't answered below, please click on Support Form above.

Version 3.7a is our most recent version
If you don't have Version 3.7a -
Click Here

 

Questions - General:

Questions-Upgrades/Updates:

QUESTION: How do I know what version I have?
ANSWER:
  • Open the program.
  • Click on Needleworker on the left side of the screen.
  • On the right side will be the Opening Needleworker screen.
  • The version number is in the lower left corner of Opening Screen

3.7a Thread Update - To confirm installation:

Because 3.7a is a Thread Update only, your program version will remain 3.7

  • Open your program.
  • Click on Needleworker (left side of screen).
  • Click on the Threads & Inventory Screen and then
  • Click on Anchor - if Beading Thread is a Thread Type AND/OR
    Click on DMC - if Light Effects is a Thread Type then the 3.7a Thread Update has been installed.

 

QUESTION: How do I move my program icon to my Desktop?
ANSWER: Your program icon is; a group of Colored Folders and the icon wording is; Organizing Software.

From Start, go up to Programs, then to LNS Software and locate the Colored Folders icon. Click on the icon, but do not let up on the left mouse button. Hold down your left mouse button while you drag the icon over onto your Desktop.

HINT You can drag and drop the icon anywhere on your Desktop

If you let up on your mouse button the program will start. If it opens, close it and try again. If you've never dragged and dropped an icon onto your Desktop before this may be a little tricky - just keep trying and you'll get it.

 

QUESTION: Can I add threads to the pre-listed thread lists?
ANSWER:

I'm sorry but at this time you can not add to the pre-listed thread lists. Any threads that you have that are not pre-listed can be added in the Additional Inventory screen. In the Additional Inventory screen you can add your own Types. A new Type might be for example, Thread-XYZ. By creating this new Type, all your Thread-XYZ will group together. Also, using the search feature you can get just an inventory of your Thread-XYZ.

I periodically update the pre-listed thread lists. Please check back for any available thread updates.

 

QUESTION: Can I Sort my information by a different column other than the first?
ANSWER:

Yes, you can sort your information by any column you want.

By default the program automatically sorts by the first column, then left to right in each section.

To change how your information is sorted, double click on any column heading above your personal entries (right side of screen) and your information will sort alphabetically/numerically by the column you selected. If you double click again on the same column heading, the sort will reverse back.

Your information will print the way you have it sorted.

 

QUESTION: Can I Search using more than one field and multiple criteria in each field?
ANSWER:

Yes, you can Search using just one field, many fields or all fields. The more fields you use in the Search – the Narrower your search.

You can search using multiple criteria in a field. When searching for more that one item in a field, separate each item by a coma.

For example in a color field you might enter: red, white, blue

Another example, in a category field you might enter: bear, animal, wildlife.

When using the Search feature, let's say you're looking in a color field for the color blue. The Search looks at all information in each field, therefore the results will include an entry where "blue" was the third color entered (see above example).

All Searches results are printable.

 

QUESTION: When viewing the screen pictures on the web site they're fuzzy and unclear - how can
I view the screen images more clearly?
ANSWER:

When viewing a screen picture, if you slowly move your mouse pointer around the screen (I usually move it to the lower right hand corner) a small window appears (a square with an arrow pointing out of each corner). Be patient, sometimes it takes a few seconds for this small window to appear. Clicking on this icon allows you to enlarge the picture to actual size. You can also print the screen pictures and they are clear.

QUESTION: Do you have a Mac version available?
ANSWER: At this time, our program is only available for IBM and compatible computers using Windows 95 and later.

This information was provided by a MAC user who is using our program:
She is running our program on a 266 iMac. She opened her Virtual PC program (which came with her iMac) and installed the program. She also needed to increase her RAM from 32mb to 64mb to run the program.

We realize that Ideally MAC users would like a MAC version, so we are trying to find a programmer to do the job!

 

QUESTION: Can I register my software program via e-mail?
ANSWER: Yes, Simply click on Registration below, fill out the form and send to us!

Registration

 

QUESTION: Do you have any other software programs?
ANSWER:

Yes, we also have programs for Knitters & Crocheters, Quilters, People Who Sew, Rubber Stampers and Scrapbooking

Look for more programs coming soon!

QUESTION: Will your program run on Windows Vista?
ANSWER:

Yes, the Needleworker will install and run on Windows Vista

 

QUESTION: I'm having trouble getting the HELP section to work - is there a fix?
ANSWER:

MS Windows has fixed this problem with the HELP not working with Vista. Here's the link to click on:
Windows Help can't display

Then click on the link under Introduction. Then click on Continue in Validation Required area. Then follow the ensuing instructions

 

QUESTION: How do I move around in the program?
ANSWER:

On the left-hand side of the screen, you'll see Applications. Click on the Plus (+) to the left of Applications. Under Applications, you'll now see the Needleworker folder.

Click on the "+" to the left of the Needleworker Folder. Three more Folders appear; Threads, Personal and Beads. Each of these folders also has "+" on the left side. These are all sections/screens.

Click on the "+" to the left of Threads folder. Four more folders appear; Thread Dictionary, Threads & Inventory, Additional Inventory and Conversion Charts. These are all sections/screens.

Click on the "+" to the left of the Personal folder. Three more folders appear; Diary, Charts/Books/Magazines and Classes. These are all sections/screens.

Click on the "+" to the left of the Beads folder. One folder appears; Beads & Inventory. This is a section/screen.

Click on any section/screen name or icon to enter a specific section/screen.

Click on either the wording or the icon to activate the Address Book section/screen.

NOTE When you enter a screen, your entries will list on the right side of the screen.

If you've just purchased the program, the right side of the screen will be blank.

 

QUESTION: How can I speed up entering many magazines or similar items?
ANSWER:

Click on an existing entry and select Edit. Click on the "Save As" Box at the bottom of the Edit window, edit the information you want and click on OK. This will add a new entry with minimal time and typing.

 

QUESTION: How can I get a Report of only my personal thread inventories?
ANSWER:

Select the Threads & Inventory Screen. Then click only on a Thread Company and not any Thread Types. Select the Print Option. Your report will only print your personal inventory of threads by thread type for the company you selected.

 

QUESTION: Can I print just specific entries without printing my entire inventory?
ANSWER:

Yes, before entering the Print window...

From your personal data you can click/hi-light an existing entry or entries (horizontally) with your mouse. When you do this, the entry or entries will be selected/hi-lighted.

To select multiple entries in a continual list: hi-light an entry and hold down the Shift key while pressing the Down or Up Arrow key until the desired entries are selected.

To select multiple entries not in order: hi-light an entry and hold down the Control button while click on the desired entries.

Now, click on the Print icon and enter the Print window. Click on the box directly to the left of the Print Selected Items Only. This box should now be checked. When you Print, only the entries you pre-selected/hi-lighted will print.

 

QUESTION: Can I import my inventory reports into my Hand-Held Device?
ANSWER:

Yes, if your hand-held device supports MS programs.

In the print window you now have the option to print using MS Excel. Choose this option and when you report pastes into Excel, use the Save As feature and save the report on your hard drive. For example, if it's your DMC Floss inventory report, save the report as: DMC_Floss.xls. You can then copy this file to your Hand-Held Device. MS Excel is a spreadsheet format that most Hand-held devices can read.

QUESTION: How can I create a report with dollar ($) totals for insurance purposes?
ANSWER:

When entering your item costs in the Cost field, enter only a number. Don't enter a $ or anything other than the cost. For example enter 1.50, not $1.50.

Choose the Print option. In the print window choose MS Excel as your Print Option. When the report pastes into Excel, you'll see that one of the columns contains your costs.

First hi-light the entire cost column. You can do this by clicking on the column heading. For example, the columns are lettered A,B,C etc. If your Cost column is "F", then click on "F" and the entire "F" column will hi-light.

Now click on Format, then Cells, then Currency and click on OK.

You can Sum your costs by clicking once on the first (top) cost cell (box) so that the box has a bold out-line, then hold down your Shift Key while pressing the Down Arrow Key until everything in the column is hi-lighted. Hi-light one cell (box) below your last cost. When you let go of the Shift & Down Arrow keys the cost column should be hi-lighted one cell below your last cost. Now click on the Auto Sum Key. It should be across the top of the screen and looks like a Greek letter for E.

If you place your mouse pointer on any of the Keys across the top of the screen you'll get a word description for each key.

This example will apply to all your screens as far as getting costs.

QUESTION: Images - When viewing images inside the program, they're too big & overlay the screen- Can I fix this?
ANSWER:

Yes, this can be changed/fixed and here's how...

When you click on the "View Picture" icon your Image Viewer opens and you'll see the picture you attached to the entry. The first time you view a picture associated to an entry the Image Viewer window will probably be much too large, overlay the screen and all your entries.

I suggest re-sizing the Image Viewer window so that it fits in the lower left hand corner of the program's screen. This area is blank on your screen. This way you can see both the picture and entry. Once you re-size your Image Viewer window, this new size will be memorized. So the next time you open a picture the Image Viewer will open in the same size and position as before.


QUESTION: I have version 1.0 - 2.1 - What does the Version 3.7 Upgrade and Version 3.7a Update include?
ANSWER:

The Version 3.7 Upgrade includes the following new thread companies and features and is for Windows™ 95 and later users:

Version 3.7 Upgrade also includes:

  • Thread Update 2/2005
  • Scan-In Pictures of projects, threads and charts!
  • Search through all companies & all threads for colors!
  • Bookmark several pages & categories with a magazine or book
  • Associate Notes from Word for more specific entry details
  • Create your own Reports! - Select which columns of information you want to print
  • New print options!
    Print reports from your word processing program, MS Excel or to a file. This allows you to export your personal inventory information.
  • Change column widths to personalize how you view your information
  • Sorting of entries on page improved
  • Now you can edit your look-up boxes
  • Hot link to web sites and e-mail addresses
  • added auto-install of program
  • added un-install feature

3.7a is a Free Thread Update for the existing thread companies released 5/23/07

QUESTION: I have version 1.0 - 2.1 - How do I Upgrade to Version 3.7 and Update to Version 3.7a?
ANSWER:

  1. If you purchased version 1.1 - 2.1 within the last 90 days you are eligible to receive the 3.7 Upgrade and 3.7a Update for Free!

    In order to receive the Upgrade to Version 3.7 & 3.7a for Free...

    * You MUST provide a dated copy of your purchase receipt
    * You must download the upgrade from our web site.

    Click here for Free Upgrade Form

    NOTE: The free upgrade form is only for version 1 - 2.1 users. If you have version 3.0 - 3.7 you do not need to fill out a Free Upgrade Form. If you have version 3-3.7
    click here.

  2. If you've had the program longer that 90 days, the upgrade cost is $12.50.

Click here to Order Version 3.7 Upgrade Right Now On-line

OR

Click here to Print Version 3.7 Upgrade Form

Once you've down-loaded and installed the Version 3.7 Upgrade, 3.7a Thread Update is Free and can be downloaded from our Needleworker FAQ page.

 


QUESTION: I have version 3.0 - 3.1 - How do I Upgrade to Version 3.7 and 3.7a & what do they include?
ANSWER:

The Version 3.7 Upgrade and the 3.7a Update are Free to Version 3.0 -3.1 users.

The 3.7 Upgrade and 3.7a Update must be installed Separately. First install the Free 3.7 Upgrade. Then second install the Free 3.7a Update.

The Free version 3.7 Upgrade includes:

  • Thread Update 2/2005
  • Scan-In Pictures of projects, threads and charts!
  • Search through all companies & all threads for colors!
  • Bookmark several pages & categories with a magazine or book
  • Associate Notes from Word for more specific entry details
  • Create your own Reports! - Select which columns of information you want to print
  • New print options!
    Print reports from your word processing program, MS Excel or to a file. This allows you to export your personal inventory information.
  • Change column widths to personalize how you view your information
  • Sorting of entries on page improved
  • Now you can edit your lookup boxes
  • Hot link to web sites and e-mail addresses
  • added auto-install of program
  • added UN-install feature

3.7 Upgrade down-load and installation directions:

  • When you click on the link above a window will pop-up - Click on Save.
  • Another window will pop-up, choose where on your computer to Save the 3.7 Upgrade file (nw3_37u.exe) and then click on Save again.
  • When the download is complete, click on Open Folder.
  • Double click on the Upgrade file (nw3_37u.exe) to start the 3.7 Upgrade installation
  • In order to successfully install this 3.7 Upgrade you must know where your Version 3.6 is physically installed on your computer.

Click here to download the Free Version 3.7 Upgrade
(file name: nw3_37u.exe)

3.7a is a Free Thread Update for the existing thread companies released 5/23/07

3.7a Update download and installation directions:

  • When you click on the link above a window will pop-up - Click on Save.
  • Another window will pop-up, choose where on your computer to Save the 3.7a Update file (nw3_37aU.exe) and then click on Save again. Do not save the update file to your LNS Software directory. Save it somewhere else on your computer.
  • When the download is complete, click on Open Folder.
  • Double click on the Update file (nw3_37aU.exe) to start the 3.7a Thread Update installation
  • In order to successfully install this 3.7a Thread Update you must know where your Version 3.7 is physically installed on your computer.

Click here to download the Free 3.7a Update
(file name: nw3_37aU.exe)

How do I know I've successfully installed the 3.7a Thread Update?

Because 3.7a is a Thread Update only, your program version will remain 3.7

  • Open your program
  • Click on Needleworker (left side of screen)
  • Click on the Threads & Inventory Screen
  • Click on Anchor - if Beading Thread is a Thread Type AND/OR Click on DMC - if Light Effects is a Thread Type then the 3.7a Thread Update has been installed
You do not need to re-register your program after Updating

 

 

QUESTION: I have version 3.5 - How do I Upgrade to Version 3.7 and 3.7a & what do they include?
ANSWER:

The Version 3.7 Upgrade and the 3.7a Update are Free to Version 3.5 users.

The 3.7 Upgrade and 3.7a Update must be installed Separately. First install the Free 3.7 Upgrade. Then second install the Free 3.7a Update.

The Free version 3.7 Upgrade includes:

  • Fixes Bug/Problem with Backup
  • Thread Update 2/2005
  • MS Excel reports can be exported
  • Sorting of entries on page improved
  • Hot link to web sites and e-mail addresses
  • added auto-install of program
  • added UN-install feature

3.7 Upgrade download and installation directions:

  • When you click on the link above a window will pop-up - Click on Save.
  • Another window will pop-up, choose where on your computer to Save the 3.7 Upgrade file (nw3_37u.exe) and then click on Save again.
  • When the download is complete, click on Open Folder.
  • Double click on the Upgrade file (nw3_37u.exe) to start the 3.7 Upgrade installation
  • In order to successfully install this 3.7 Upgrade you must know where your Version 3.6 is physically installed on your computer.

Click here to download the Free Version 3.7 Upgrade
(file name: nw3_37u.exe)

3.7a is a Free Thread Update for the existing thread companies released 5/23/07

3.7a Update download and installation directions:

  • When you click on the link above a window will pop-up - Click on Save.
  • Another window will pop-up, choose where on your computer to Save the 3.7a Update file (nw3_37aU.exe) and then click on Save again. Do not save the update file to your LNS Software directory. Save it somewhere else on your computer.
  • When the download is complete, click on Open Folder.
  • Double click on the Update file (nw3_37aU.exe) to start the 3.7a Thread Update installation
  • In order to successfully install this 3.7a Thread Update you must know where your Version 3.7 is physically installed on your computer.

Click here to download the Free 3.7a Update
(file name: nw3_37aU.exe)

How do I know I've successfully installed the 3.7a Thread Update?

Because 3.7a is a Thread Update only, your program version will remain 3.7

  • Open your program
  • Click on Needleworker (left side of screen)
  • Click on the Threads & Inventory Screen
  • Click on Anchor - if Beading Thread is a Thread Type AND/OR Click on DMC - if Light Effects is a Thread Type then the 3.7a Thread Update has been installed
You do not need to reregister your program after Updating

 

 

QUESTION: I have version 3.6 - How do I Upgrade to Version 3.7 and 3.7a & what do they include?
ANSWER:

The Version 3.7 Upgrade and the 3.7a Update are Free to Version 3.6 users.

The 3.7 Upgrade and 3.7a Update must be installed Separately. First install the Free 3.7 Upgrade. Then second install the Free 3.7a Update.

The Free Version 3.7 Upgrade includes:

  • Thread Update 2/2005
  • MS Excel reports can be exported
  • Sorting of entries on page improved
  • Hot link to web sites and e-mail addresses
  • added auto-install of program
  • added UN-install feature

3.7 Upgrade download and installation directions:

  • When you click on the link above a window will pop-up - Click on Save.
  • Another window will pop-up, choose where on your computer to Save the 3.7 Upgrade file (nw3_37u.exe) and then click on Save again.
  • When the download is complete, click on Open Folder.
  • Double click on the Upgrade file (nw3_37u.exe) to start the 3.7 Upgrade installation
  • In order to successfully install this 3.7 Upgrade you must know where your Version 3.6 is physically installed on your computer.

Click here to download the Free Version 3.7 Upgrade
(file name: nw3_37u.exe)

3.7a is a Free Thread Update for the existing thread companies released 5/23/07

3.7a Update download and installation directions:

  • When you click on the link above a window will pop-up - Click on Save.
  • Another window will pop-up, choose where on your computer to Save the 3.7a Update file (nw3_37aU.exe) and then click on Save again. Do not save the update file to your LNS Software directory. Save it somewhere else on your computer.
  • When the download is complete, click on Open Folder.
  • Double click on the Update file (nw3_37aU.exe) to start the 3.7a Thread Update installation
  • In order to successfully install this 3.7a Thread Update you must know where your Version 3.7 is physically installed on your computer.

Click here to download the Free 3.7a Update
(file name: nw3_37aU.exe)

How do I know I've successfully installed the 3.7a Thread Update?

Because 3.7a is a Thread Update only, your program version will remain 3.7

  • Open your program
  • Click on Needleworker (left side of screen)
  • Click on the Threads & Inventory Screen
  • Click on Anchor - if Beading Thread is a Thread Type AND/OR Click on DMC - if Light Effects is a Thread Type then the 3.7a Thread Update has been installed
You do not need to reregister your program after Updating

 

 

QUESTION: I have version 3.7 - How do I Update to 3.7a & what does it include?
ANSWER:

The 3.7a Update is Free to Version 3.7 users.

3.7a
is a Free Thread Update for the existing thread companies released 5/23/07

3.7a Update download and installation directions:

  • When you click on the link above a window will pop-up - Click on Save.
  • Another window will pop-up, choose where on your computer to Save the 3.7a Update file (nw3_37aU.exe) and then click on Save again. Do not save the update file to your LNS Software directory. Save it somewhere else on your computer.
  • When the download is complete, click on Open Folder.
  • Double click on the Update file (nw3_37aU.exe) to start the 3.7a Thread Update installation
  • In order to successfully install this 3.7a Thread Update you must know where your Version 3.7 is physically installed on your computer.

Click here to download the Free 3.7a Update
(file name: nw3_37aU.exe)

How do I know I've successfully installed the 3.7a Thread Update?

Because 3.7a is a Thread Update only, your program version will remain 3.7

  • Open your program
  • Click on Needleworker (left side of screen)
  • Click on the Threads & Inventory Screen
  • Click on Anchor - if Beading Thread is a Thread Type AND/OR Click on DMC - if Light Effects is a Thread Type then the 3.7a Thread Update has been installed
You do not need to reregister your program after Updating
QUESTION: How do I know I've successfully installed the 3.7a Update?
ANSWER:

Because 3.7a is a Thread Update only, your program version will remain 3.7

  • Open your program
  • Click on Needleworker (left side of screen)
  • Click on the Threads & Inventory Screen
  • Click on Anchor - if Beading Thread is a Thread Type AND/OR Click on DMC - if Light Effects is a Thread Type then the 3.7a Thread Update has been installed

 

QUESTION: How do I know what Version I have?
ANSWER:
  • Open your program
  • Click on Needleworker (left side of screen)
  • You'll now see the Needleworker Opening Screen on the right side.
  • Your Version Number is located in the lower left corner of the Opening Screen

3.7a Thread Update - To confirm installation:

Because 3.7a is a Thread Update only, your program version will remain 3.7

  • Open your program.
  • Click on Needleworker (left side of screen).
  • Click on the Threads & Inventory Screen and then
  • Click on Anchor - if Beading Thread is a Thread Type AND/OR
    Click on DMC - if Light Effects is a Thread Type then the 3.7a Thread Update has been installed.

 

QUESTION: When I install an Upgrade, what happens to my personal information?
ANSWER:

The Upgrade will transfer your personal data into the new version.

 

PROBLEM/BUG & FIX:

This is a known problem/bug for version 3.5 users only and is only associated with using the Backup feature from inside the program.

This version 3.7 Upgrade fixes the problem with the program's Backup feature and updates the program's existing thread company's color numbers and descriptions.

Click here to download the version 3.7 upgrade
(file name: nw3_37u.exe)

The downloaded Needleworker version 3.7 upgrade file name is: nw3_37u.exe.

After downloading, locate the file on your hard drive and double click on the file to install.

In order to successfully install this upgrade you must know where your version 3.5 is installed on your computer.

If you've already done a backup from inside the program and your data is gone:

Don't worry or panic, your data isn't actually gone, it just seems that way because you can't see it.

Don't do a second backup!

If you do a backup and your data is gone do this...

Close the program.

Using either My Computer or Windows Explorer, copy the contents of your backup to the C:\program files\LNS Software\data\needle directory or the directory in which the program is installed..

Open the program. Your data should be there.

 

If your question isn't answered here, you may submit a question through our Support Form

We welcome and encourage your suggestions and ideas!

Please E-mail me at: Laura@LNS-software.com


Order Software On-line




LNS Software Solutions, LLC
10216 SE 256th St. #321
Kent, WA 98030

Voice: (253) 850-2457
Fax: (253) 850-7652

For questions, inquires or suggestions please e-mail us at: Laura@LNS-software.com


Web site © 1998-2008 by LNS Software Solutions, LLC. Copying of the software is strictly forbidden and illegal.